right now you either answer everything, or you miss everything.
you're under a house. you're on a roof. it's 8pm and you have finally sat down. the phone rings and you have two options and you hate both of them.so here's a third one. it picks up, it finds out what's actually going on, and it texts you one line. leak coming through a ceiling, you go. somebody pricing a panel for the spring, that's a Monday problem. you get to decide instead of guessing.
it's a real line, running right now. takes about a minute to hear it.
i'm in Knoxville, i built it, and i set it up for you myself. who i am →
of people who cant reach you never call back and never leave a message
what one missed call costs a contractor in work that never got booked
a year, at 25 calls a week and a $450 job, using the lowest miss rate anybody publishes
put your own numbers in.
i'd rather show you the conservative version and have you believe it than show you a scary one you argue with.
1,300 calls a year. about 182 of them you dont get to. roughly 73 of those would have been jobs.
a year, gone, and you never saw it happen
Part Timer is $3,564 for the year. at $900 a job you'd need it to save you 4 to break even. it's showing you 73.
this uses a 14% miss rate, which is CallRail's benchmark and the lowest figure published anywhere, and a 40% close rate, which is under the 50% most people quote. the job value starts at a typical service call for your trade and you can change it... it's your business, you know that number better than i do.
it knows which call is which.
it picks up as your shop. it gets the name, the number, the address, and what's wrong. then it texts you one line, and that line is what tells you whether you get up.
a real screenshot of one of those texts goes right here.
i could mock one up so it looked real and you'd have no way to tell... which is exactly why it wouldnt be worth anything to you. so it's staying empty until there's a real one to put in it.
you still call them back. that's your customer and your relationship and i'm not trying to get between you... i'm just making sure you knew they called.
50 calls is not 50 minutes.
everybody else sells you minutes. that sounds the same and it really isnt.
| plan | what they sell you | what that is in calls |
|---|---|---|
Call Ruby 50 $245/mo | 50 minutes | about 20 calls |
Call Ruby 100 $385/mo | 100 minutes | about 40 calls |
AnswerConnect $325/mo | 200 minutes then $1.65 a minute | about 80 calls |
Part Timer $297/mo | 50 calls | 50 calls, however long they take |
a minute meter charges you more when the agent does a better job. every question it asks to get the address right costs you money. that's backwards... so this counts calls instead, and a long one costs the same as a short one.
and look at that AnswerConnect row honestly: 200 minutes for $325 is more talk time per dollar than i'm giving you, and i'm not going to pretend otherwise. what it doesnt have is a ceiling. minute 201 is $1.65, and so is every one after it. a busy month is exactly when you can least afford a surprise invoice. my brackets stop. theirs dont.
calls figured at 2.5 minutes each, which is about what it takes to get a name, a callback number, an address and what's wrong. rounded down, so their number gets the benefit of the doubt. competitor pricing checked August 2026.
what it costs.
if it saves you one call a month it paid for itself. it'll save you twenty.
Part Timer
it gets the calls you dont
$150 setup, one time
it never stops answering and you never get an overage bill. if you're heading past your bracket i'll tell you before it happens... and past 100 calls Front Desk is the better deal anyway, so i'll say that instead of charging you more.
- picks up the calls you miss, whatever time that is
- answers as your shop, in your service area, knows your trade
- gets the name, the callback number, the address, and what's wrong
- knows the call that cant wait from the one that can
- texts it to you in one line you can read on a ladder
- after-hours emergency routing, so the real ones still reach you
- your own local 865 number
- counted in CALLS, not minutes... a long call costs you the same as a short one
- it never stops answering, and there's no per-call overage bill... ever
Call Ruby 50 is $245/mo for 50 MINUTES, which is about 20 calls. This is $297 for 50 CALLS. Those are not the same number.
Front Desk
it books the job, you just show up
$250 setup, one time
no call brackets at all. however busy it gets.
- everything in Part Timer, and no call brackets at all
- synced to your calendar, so it books the slot while they're still on the phone
- texts the confirmation and the reminder
- reschedules without you touching it
- you stop answering the phone
Sameday is $449/mo and wants you on field-service software first. Most 3-person shops arent, and shouldnt have to be.
Teammate
it does the office work too
$500 setup, one time
no call brackets at all. however busy it gets.
- everything in Front Desk
- chases every quote that didnt close, on a schedule, instead of never
- asks for the google review the day after the job, while they still remember
- tells people their appointment window, and asks you first if they want better than that
- every customer, every job, every call recording, in one place
A full-time receptionist in Knoxville averages $14.92/hr, so 40 hours a week runs about $2,590 a month before payroll tax. She covers 40 hours. This covers 168.
no contract, cancel whenever. talk to me →
who you're actually calling.
you're about to hand your phone to somebody. worth knowing who.
Jay Campbell · Knoxville, TN
i'm Jay, and this is just me. not a franchise, not a reseller account, not a call center two states over reading your shop name off a script.
i set it up for you myself. i sit down with you once and learn how you actually talk about your work, how far out you'll drive, what you wont touch. then i test it on your trade before it ever picks up for a real customer. when it says something you dont like, you text me and i change it... there's no ticket and there's no queue.
and i built the thing, which sounds like a small distinction and really isnt. most of what gets sold as an AI receptionist is somebody else's software with a different logo on the login page, so when it does something strange nobody on the phone can tell you why. this is 45+ AI products in for me. i can open it up and fix it that afternoon.
and what i'm not: a 24 hour support desk. i'm one person and i do sleep. the agent doesnt, which is the whole point of it, but if what you want is a company with a support department behind it, that honestly isnt me and i'd rather say so now than after you've paid me.
what people ask.
what happens when somebody calls?
it answers on the first ring, as your shop, and it knows your trade and your service area. it gets their name, their callback number, the address, and what's wrong. then it texts you one line you can read without stopping what you're doing.
does it pretend to be a person?
no, and it wont lie if somebody asks it directly. it sounds like a real person answering a real phone, which is a different thing... callers dont mind that, they mind being sent to voicemail.
what does it do with an emergency?
it can tell an emergency from somebody pricing a job, and it treats them differently. a leak coming through a ceiling gets flagged and pushed at you right away. somebody asking about a tear-off next spring goes in the normal pile for the morning.
do i have to change my phone number?
no. you keep your number and it forwards, either after a few rings or on every call, whichever you want. nothing about how customers reach you changes.
is there a call limit?
there are brackets, but it never stops answering and you never get an overage bill. Part Timer is $297 up to 50 calls a month and $397 up to 100, and if you're heading past your bracket i'll tell you before it happens instead of after. past 100 calls Front Desk is the better deal anyway.
what does it cost?
$297 a month for Part Timer, which picks up the calls you miss and texts them to you. $597 for Front Desk, which also books the job on your calendar. $997 for Teammate, which chases your dead quotes and asks for your reviews too. one saved job pays for the month.
how much am i actually losing right now?
a missed call costs a home service contractor $200 to $500 in work that never gets booked, and $3,000 to $15,000 when it was a roof, a water heater, or a repipe. roughly 85% of the people who cant reach you never call back and never leave a voicemail, which is exactly why it doesnt feel like anything is happening.
are you local?
yes, i'm in Knoxville. i set the whole thing up for you and i answer when it breaks, so you're not filing a ticket with somebody three time zones away who has never been on a roof.
for your trade, specifically
every one of these has its own page, because a fence company and a plumber are not missing the same call.
call it and see. takes a minute.
it's a real line, running right now. takes about a minute to hear it.